Communications expense is now one of the three top indirect expense items for medium to enterprise size businesses. Communication options for voice including cellular, data and converged services are becoming more complex. Pricing is becoming more competitive and dependent upon contract negotiation and Service Provider "bundled" arrangements.
Staff rarely has the time, training or knowledge required to manage or understand the complexities of telecom services and billing in our rapidly developing environment. Often companies continue to use manually intensive technologies rather than newer more efficient technologies to perform optimization. Service provider enhancements to their product lines increase demand within your company for upgraded services adding to staff time required to process invoices and service orders. This time could be used more productively in running your business.
CRI is the premier provider of outsourced telecom lifecycle management, including telecom expense management, telecom audit and wireless cost management. CRI combines best practices and proven methodologies with intelligent technology to decrease client communications expense. CRI does not only decrease the cost of services you pay for but decreases all expenses associated with managing your communications "spend". CRI will decrease labor costs associated with managing vendor invoices thereby increasing operational efficiencies and increasing company profitability.
Stay ahead of your competition through lower cost and communications matched to your needs. Do not simply pay the invoice, never understanding how much you may be over-paying. CRI's staff has intimate knowledge of AT&T, Verizon, Sprint, and many other billing systems and can assist in managing all facets of communication expenses management.