The CRI Base audit will review all or any part of your communications expenditures and insure all services billed to you are provisioned by your service provider. Similarly all services billed and provisioned will be reviewed to insure appropriate contract and tariff rates are applied. The Base Audit will also insure all services provided are being utilized by our client.
The CRI Market Analysis may be added to the base audit to determine if existing service pricing (rates) is competitive in your local areas.
The CRI Alternative Technologies analysis can also be performed to establish if technology solutions are available to lower communications cost while maintaining or improving service levels.
The Process Improvement product led by Project Management professionals assists our clients in establishing service order and billing procedures necessary to maintain ongoing control of communications expenses.
CRI can also perform monthly review of change activity and service provider billing to insure correct billing. This solution provides an opportunity for clients to outsource the complex ordering and invoice verification necessary to eliminate any potential "expense leaks".
CRI can and will based on client needs establish an inventory of existing services and rates necessary to establish a baseline for client decisions regarding contract negotiations, technology change, or converged services.
CRI can lead your conversion efforts either service provider changes and/or technology changes, utilizing certified project management professionals leading to project completions on time and within budget.
CRI and its legal associates will review and/or assist in contract negotiation to insure the best prices and terms for our clients.
CRI provides training on carrier invoice structure and content.
CRI provides consultation in the areas of best practices, processes, and policy.
CRI will provide consultation for data repository requirements.